Job Description
Welcome to Toledo Health Partners. We are seeking a dedicated and friendly Medical Receptionist to join our growing team in Toledo, OH. As the face of our clinic, you will play a crucial role in ensuring our patients receive exceptional service from the moment they walk through the door. We offer a supportive work environment, competitive pay, and opportunities for career growth.
Why Join Us?
- Competitive hourly wage ($15 - $19/hr)
- Comprehensive health benefits package
- Professional development opportunities
- Supportive and collaborative team culture
Responsibilities
- Greet patients warmly and professionally upon arrival, managing check-in and check-out processes efficiently.
- Answer and route incoming calls promptly, taking detailed messages and scheduling appointments as needed.
- Verify patient insurance information and process new patient registrations accurately.
- Maintain and update patient records in the electronic health record (EHR) system.
- Handle front desk operations including mail, filing, and inventory management.
- Assist patients with billing inquiries and explain insurance coverage options clearly.
- Collaborate with medical staff to ensure seamless patient flow throughout the clinic.
Qualifications
- High School Diploma or GED required; completion of a medical receptionist program is a plus.
- Previous experience in a medical front desk or administrative role preferred.
- Strong computer literacy and proficiency with EMR/EHR software (e.g., AthenaHealth, Epic).
- Excellent verbal and written communication skills with a professional telephone manner.
- Ability to multi-task and prioritize tasks in a fast-paced environment.
- Must possess a valid driver’s license and reliable transportation.
- Basic knowledge of medical terminology and HIPAA compliance is highly desirable.