Job Description
Join Our Team and Earn a Generous Sign-On Bonus!
Are you a compassionate professional looking to make a difference in patient care? Fort Wayne Medical Specialists is seeking a dedicated Medical Receptionist to join our dynamic healthcare team. We offer a competitive salary, comprehensive benefits, and a $1,000 Sign-On Bonus for qualified candidates ready to excel in a fast-paced environment.
In this role, you will be the face of our practice, ensuring that every patient feels welcomed and valued from the moment they arrive. If you have strong organizational skills and a passion for healthcare administration, we want to hear from you!
Responsibilities
- Greet patients warmly and check them in efficiently upon arrival to ensure a positive first impression.
- Manage the front desk operations, including answering phones, routing calls, and managing the appointment calendar.
- Verify patient insurance information and process payments or co-pays accurately.
- Maintain and update patient medical records and electronic health records (EHR) with strict adherence to HIPAA compliance.
- Assist in managing inventory for the front desk and waiting area to ensure a clean, professional environment.
- Communicate effectively with medical staff to relay patient messages and update schedules as needed.
- Handle patient inquiries regarding services, hours, and insurance coverage with patience and professionalism.
Qualifications
- High school diploma or GED equivalent required; completion of a medical receptionist program is a plus.
- Previous experience in a medical front desk or administrative role preferred.
- Proficiency in Microsoft Office Suite and experience with EMR/EHR software (e.g., AthenaHealth, Epic) is highly desirable.
- Excellent verbal and written communication skills with a focus on customer service.
- Strong organizational skills and the ability to multitask in a busy, high-volume setting.
- Ability to work flexible hours, including evenings and weekends, as required by the practice schedule.