Job Description
We are looking for a dedicated and friendly Medical Receptionist to join our team in Richmond, VA. If you have a passion for healthcare and exceptional customer service skills, this is the perfect opportunity for you.
Why You’ll Love Working Here:
- Competitive pay and comprehensive benefits package.
- Supportive and collaborative work environment.
- Opportunities for career advancement within the healthcare sector.
- Modern facilities and state-of-the-art technology.
About the Role:
As the first point of contact for our patients, you will play a vital role in creating a welcoming atmosphere. You will manage front desk operations, schedule appointments, and ensure the clinic runs efficiently.
Responsibilities
- Greet patients warmly and check them in upon arrival.
- Manage the front desk, answer phones, and direct inquiries promptly.
- Schedule patient appointments and send reminder notifications.
- Verify patient insurance information and handle basic billing inquiries.
- Update and maintain accurate patient medical records.
- Process payments and handle cashier duties accurately.
Qualifications
- High School Diploma or equivalent required.
- Previous experience in a medical front desk or reception role preferred.
- Proficiency with Microsoft Office Suite and Electronic Health Records (EHR) systems.
- Strong understanding of medical terminology and insurance processes.
- Excellent verbal and written communication skills.
- Ability to multitask and thrive in a fast-paced environment.