Job Description
Launch your healthcare career with Durham Health Partners! We're seeking compassionate Medical Receptionists to join our patient-first team. No experience required – we provide comprehensive training! As the first point of contact, you'll create welcoming experiences for patients while supporting our medical staff. Enjoy competitive pay, benefits, and a supportive environment where your growth matters. Apply today to start making a difference in Durham's healthcare community!
Responsibilities
- Warmly greet patients, visitors, and healthcare professionals with exceptional customer service
- Manage multi-line phone systems and direct calls to appropriate departments
- Schedule appointments efficiently using our EMR system while coordinating calendars
- Verify insurance information and process patient registration forms accurately
- Maintain HIPAA compliance for all patient data and confidential communications
- Assist with medical records management and front-desk administrative tasks
- Manage office supplies and ensure reception area remains organized and welcoming
Qualifications
- High school diploma or equivalent (GED accepted)
- No prior experience required – comprehensive training provided
- Exceptional verbal communication and interpersonal skills
- Proficient with basic computer applications (MS Office, email)
- Strong organizational abilities with attention to detail
- Ability to multitask in a fast-paced medical environment
- Positive attitude and willingness to learn healthcare protocols
- Reliability and punctuality for consistent patient support