Job Description
Are you looking for a meaningful career in healthcare? Valley Health Partners is currently seeking a dedicated and professional Medical Receptionist to join our growing team in Glendale, AZ.
We offer a comprehensive paid training program designed to set you up for success. If you have a friendly demeanor and a passion for helping others, this is the perfect opportunity to launch your healthcare career.
As the first point of contact for our patients, you will play a crucial role in ensuring a positive patient experience. We are looking for individuals who are reliable, organized, and eager to learn in a fast-paced medical environment.
Responsibilities
- Greet and Welcome Patients: Provide a warm, professional welcome to all visitors and patients entering the facility.
- Front Desk Operations: Manage incoming calls, answer inquiries, and direct calls to the appropriate department efficiently.
- Scheduling: Schedule patient appointments, verify insurance information, and maintain accurate electronic health records (EHR).
- Administrative Support: Handle check-in and check-out processes, collect copays, and prepare necessary forms.
- Mail and Correspondence: Sort and distribute mail, and manage incoming faxes and referrals.
- Patient Communication: Communicate effectively with patients, explaining procedures and answering questions regarding services.
Qualifications
- Education: High school diploma or GED required.
- Experience: Previous experience in a medical or customer service environment is preferred but not required (training provided).
- Skills: Basic computer proficiency with the ability to learn new software quickly.
- Communication: Excellent verbal and written communication skills.
- Professionalism: Strong customer service orientation and a professional demeanor.
- Availability: Reliable attendance and the ability to work flexible hours, including weekends or evenings if needed.