Job Description
Are you a friendly, organized professional looking for a rewarding career in healthcare? Apex Medical Center is seeking a dedicated Medical Receptionist to join our dynamic team in Raleigh. We are proud to offer all necessary equipment to our staff, ensuring you are fully equipped to succeed from day one.
In this role, you will be the first point of contact for our patients, ensuring they receive a warm welcome and efficient service. We pride ourselves on our patient-centric approach and are looking for someone who shares our values.
Responsibilities
- Greet patients warmly and professionally upon arrival, managing the front desk efficiently.
- Answer incoming calls, schedule appointments, and manage patient check-ins accurately.
- Verify insurance coverage and collect co-pays in a friendly and compliant manner.
- Maintain and update patient records in the Electronic Health Record (EHR) system.
- Coordinate with medical staff to ensure seamless patient flow and operational efficiency.
- Handle patient inquiries regarding services, hours, and billing with patience and professionalism.
Qualifications
- High school diploma or GED required; medical office experience preferred.
- Proficiency with computer systems and Electronic Health Records (EHR) software.
- Strong verbal and written communication skills.
- Ability to multitask and prioritize tasks in a fast-paced medical environment.
- Experience with medical billing software is a plus.
- Strong customer service orientation and professional demeanor.