Job Description
Are you a compassionate professional looking to make a meaningful impact on patient care? Apex Medical Group is seeking a dedicated and organized Medical Receptionist to join our growing team in Raleigh, NC.
As the first point of contact for our patients, you will play a crucial role in ensuring a welcoming and efficient healthcare experience. We pride ourselves on our patient-centered approach and are looking for someone who shares our commitment to excellence.
Why Join Us?
- Competitive salary and comprehensive benefits package.
- Opportunities for professional growth and development.
- A supportive and collaborative work environment.
- Modern facilities with state-of-the-art technology.
What You Will Do
- Manage the front desk operations, ensuring a smooth patient flow.
- Greet patients warmly, check them in, and collect necessary insurance information.
- Schedule appointments and manage provider calendars accurately.
- Answer incoming calls, route messages, and handle inquiries professionally.
- Verify insurance eligibility and process patient billing inquiries.
- Maintain patient records and ensure confidentiality in compliance with HIPAA regulations.
Apply today to start your career with Apex Medical Group!
Responsibilities
- Greet patients warmly and manage the check-in process efficiently.
- Answer phones, manage patient inquiries, and route calls appropriately.
- Schedule patient appointments and manage provider calendars.
- Verify patient insurance information and explain coverage details.
- Maintain accurate and up-to-date patient records and charts.
- Handle front desk administrative tasks such as filing, faxing, and mail processing.
Qualifications
- High School Diploma or GED required; Medical Receptionist certification is a plus.
- Previous experience in a medical front desk or administrative role preferred.
- Strong knowledge of medical terminology and basic insurance processes.
- Excellent verbal and written communication skills.
- Proficiency in Microsoft Office Suite and electronic health record (EHR) systems.
- Ability to multitask in a fast-paced environment while maintaining a positive demeanor.