Job Description
Join Buffalo Medical Group as a Medical Receptionist and become the friendly face of our healthcare team! We're seeking a compassionate professional to provide exceptional patient experiences in a remote-friendly hybrid role. Enjoy flexible work arrangements while supporting our mission to deliver top-quality care to Buffalo's community. This position offers competitive compensation, comprehensive benefits, and opportunities for growth in a supportive environment.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via our secure telehealth portal
- Coordinate telehealth appointments and virtual consultations with providers
- Handle confidential patient records using Epic EHR systems
- Process billing codes and insurance claims electronically
- Communicate with patients via phone, email, and secure messaging
- Assist with administrative tasks including data entry and document management
- Maintain HIPAA compliance in all digital communications
Qualifications
- Minimum 1 year medical reception or administrative healthcare experience
- Proficiency with telehealth platforms and EHR systems (Epic preferred)
- Strong written and verbal communication skills
- Ability to multitask in a fast-paced virtual environment
- Knowledge of medical terminology and insurance protocols
- High-speed internet and quiet home office setup
- Excellent problem-solving and customer service abilities