Job Description
Join our award-winning healthcare team in Reno as a Medical Receptionist and become the welcoming face of patient care! HealthCare Plus Nevada is seeking a compassionate professional to manage our busy front desk operations in a state-of-the-art medical facility. This role offers competitive pay, comprehensive benefits, and opportunities for growth within our patient-centered organization.
We're looking for someone who thrives in fast-paced environments and is passionate about delivering exceptional patient experiences. If you're organized, detail-oriented, and committed to healthcare excellence, we encourage you to apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently using EHR systems
- Answer multi-line phone calls and schedule appointments with precision
- Verify insurance coverage and collect co-payments accurately
- Maintain confidential patient records and digital filing systems
- Coordinate with clinical staff to ensure seamless patient flow
- Process medical forms and maintain HIPAA compliance standards
- Assist with administrative tasks including billing support and supply management
Qualifications
- High school diploma or equivalent required; medical office certification preferred
- 1+ years of experience in medical reception or front desk roles
- Proficiency with EHR systems (Epic or Athena a plus)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Ability to remain calm and professional under pressure
- Commitment to maintaining HIPAA compliance standards
- Valid Nevada driver's license (if travel between locations required)