Job Description
Are you a compassionate professional seeking a rewarding role in healthcare? Richmond Family Medicine is currently looking for a highly organized and friendly Medical Receptionist to join our team. We are committed to providing top-tier patient care and are pleased to announce that all necessary medical equipment is provided to ensure you have everything you need to succeed.
In this pivotal role, you will serve as the welcoming face of our practice, managing front-desk operations with precision and empathy. We value our team members and offer a supportive work environment where your contributions directly impact patient satisfaction.
Responsibilities
- Greet patients warmly and manage the check-in process efficiently to minimize wait times.
- Answer incoming calls professionally and route them to the appropriate medical staff or departments.
- Schedule and confirm patient appointments using electronic health record systems.
- Verify patient insurance information and assist with basic medical billing and coding tasks.
- Maintain accurate and up-to-date patient records in compliance with HIPAA regulations.
- Handle cashier duties, including processing payments and issuing receipts.
- Coordinate with nurses and physicians to ensure smooth daily clinic operations.
Qualifications
- High School Diploma or GED required; post-secondary education in healthcare administration is a plus.
- Previous experience as a medical receptionist or front desk assistant preferred.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and EMR software.
- Strong understanding of patient confidentiality, privacy laws (HIPAA), and medical terminology.
- Excellent interpersonal and verbal communication skills.
- Ability to multitask effectively in a fast-paced, high-volume environment.