Job Description
Join our award-winning healthcare team as a Medical Receptionist at HealthCare Plus Medical Group! We're seeking a compassionate professional to be the first point of contact for our patients in Riverside. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference. If you thrive in fast-paced medical settings and excel at patient communication, apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and coordinate referrals using advanced EHR systems
- Verify insurance coverage and collect co-pays accurately
- Maintain organized patient records and confidential documentation
- Handle incoming calls and triage urgent patient needs
- Assist with basic medical procedures as directed by clinical staff
- Collaborate with healthcare team to ensure seamless patient flow
Qualifications
- 1+ years medical office reception experience required
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and HIPAA compliance
- Excellent multitasking abilities in high-volume environments
- Exceptional customer service and conflict resolution skills
- High school diploma or equivalent; medical assistant certification a plus
- Bilingual (English/Spanish) highly desirable