Job Description
Join our award-winning healthcare team at Riverside Medical Center, where compassionate care meets excellence. We're seeking a dedicated Medical Receptionist to be the first point of contact for our patients. Enjoy a supportive environment with competitive benefits, career growth opportunities, and the chance to make a meaningful impact in our community. Apply today and become part of our patient-focused mission!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and warmth
- Schedule appointments accurately while optimizing provider calendars
- Verify insurance information and collect co-pays
- Maintain confidential patient records in compliance with HIPAA
- Coordinate with medical staff to ensure seamless patient flow
- Answer multi-line phone calls with professional etiquette
- Process billing and coding documentation
Qualifications
- Minimum 1 year medical office reception experience
- Proficiency in EHR systems (e.g., Epic, Cerner)
- Strong knowledge of medical terminology
- Exceptional customer service and communication skills
- Ability to multitask in a fast-paced environment
- CPR/BLS certification preferred
- High school diploma or equivalent required