Job Description
Join our award-winning healthcare team as a Medical Receptionist at Capital Medical Group! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our Sacramento clinic's daily operations. Enjoy competitive pay, comprehensive benefits, and a collaborative environment where your skills truly make a difference.
Responsibilities
- Manage patient check-in/out processes with efficiency and empathy
- Schedule appointments and coordinate with specialty departments
- Verify insurance coverage and update patient records
- Handle multi-line phone systems and triage calls appropriately
- Process payments and maintain accurate financial records
- Prepare charts and maintain HIPAA-compliant documentation
- Assist with medical supplies inventory management
Qualifications
- High school diploma or equivalent required
- 1+ years medical office experience preferred
- Proficiency with EHR systems (e.g., Epic, Athenahealth)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional customer service and multitasking abilities
- Detail-oriented with strong organizational skills
- Ability to maintain confidentiality and handle sensitive information