Job Description
Join our award-winning healthcare team as a Medical Receptionist in vibrant Saint Paul! At HealthCare Plus, we're revolutionizing patient care with cutting-edge technology and a compassionate approach. This pivotal role combines administrative excellence with patient advocacy in a state-of-the-art clinic environment. Enjoy competitive compensation, comprehensive benefits including health/dental/vision, and clear career advancement pathways. Bring your expertise to a team that values professionalism, efficiency, and exceptional service. Apply today to become the welcoming face of our medical practice!
Responsibilities
- Manage patient scheduling, check-in/out processes, and electronic health record (EHR) maintenance
- Handle insurance verification, billing inquiries, and financial counseling with empathy
- Coordinate multi-specialty appointments and manage provider schedules efficiently
- Process medical forms, HIPAA-compliant documentation, and supply inventory
- Resolve patient concerns promptly while maintaining clinic workflow integrity
- Train new staff on clinic protocols and patient service standards
- Collaborate with clinical teams to optimize patient experience and operational efficiency
Qualifications
- Minimum 2 years medical office reception or administrative experience
- Proficiency in EHR systems (Epic, Cerner, or similar) and Microsoft Office Suite
- Strong knowledge of medical terminology, insurance protocols, and HIPAA regulations
- Exceptional multitasking abilities with proven time management skills
- Certified Medical Administrative Assistant (CMAA) or equivalent preferred
- Exceptional interpersonal skills with ability to de-escalate sensitive situations
- High school diploma or equivalent; college degree preferred
- Experience with scheduling software (e.g., Zocdoc, SimplePractice)