Job Description
Join our award-winning healthcare team in Lubbock, TX! We're seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. This role offers a competitive hourly wage plus a $2,500 sign-on bonus for qualified candidates who start by November 30th. Enjoy a supportive work environment, comprehensive benefits package, and opportunities for career growth in the thriving healthcare sector.
Our ideal candidate will thrive in a fast-paced setting, possess excellent communication skills, and demonstrate a passion for patient care. If you're ready to launch your healthcare career with a bonus, apply today!
Responsibilities
- Manage patient check-in/check-out processes efficiently while maintaining HIPAA compliance
- Schedule appointments and coordinate with multiple departments to optimize patient flow
- Verify insurance coverage and collect co-pays using practice management software
- Maintain accurate electronic health records (EHR) and update patient information
- Handle incoming calls, triage urgent matters, and route communications appropriately
- Prepare daily reports and assist with administrative tasks as needed
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in healthcare administration or front desk role
- Proficiency with EHR systems (e.g., Epic, Athenahealth) and MS Office Suite
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment while maintaining accuracy
- Knowledge of medical terminology and insurance verification processes
- Strong attention to detail and commitment to patient confidentiality