Job Description
Are you a compassionate professional looking to make a tangible impact in the healthcare industry? Fresno Community Health Group is looking for a dedicated Medical Receptionist to join our dynamic team. We are proud to offer a competitive salary package and a generous $2,000 Sign-On Bonus for qualified candidates!
As the face of our clinic, you will play a crucial role in ensuring our patients feel welcomed and valued from the moment they walk through the door. We are committed to excellence in patient care and are seeking someone who shares our passion for community health.
Responsibilities
- Greet and check-in patients warmly, verifying their personal information and insurance details accurately.
- Manage a high volume of incoming calls, directing inquiries to the appropriate staff members while maintaining professionalism.
- Schedule patient appointments via phone and in-person, ensuring efficient time management for the medical team.
- Process new patient registrations and maintain updated medical records with strict adherence to HIPAA compliance.
- Handle front desk operations, including answering questions, collecting copayments, and assisting with check-outs.
- Collaborate with billing specialists to ensure smooth financial operations and patient billing inquiries are resolved.
Qualifications
- High School Diploma or GED required; completion of a medical receptionist program is a plus.
- Minimum of 1 year of experience in a medical front desk or administrative support role preferred.
- Proficient in Electronic Health Records (EHR) systems and Microsoft Office Suite.
- Strong verbal and written communication skills with the ability to interact effectively with diverse populations.
- Ability to multitask in a fast-paced environment while maintaining a positive and professional demeanor.
- Bilingual (English/Spanish) is highly desirable.