Job Description
Join our award-winning healthcare team as a Medical Receptionist and make an immediate impact! Start tomorrow in this critical frontline role where you'll be the first point of contact for patients seeking exceptional care. We offer competitive pay, comprehensive benefits, and a supportive environment for career growth.
At El Paso Medical Center, we value professionalism, compassion, and efficiency. As a key member of our administrative team, you'll contribute to our mission of providing accessible, high-quality healthcare to the El Paso community.
Responsibilities
- Welcoming patients with warm professionalism and managing front desk operations
- Scheduling, confirming, and coordinating patient appointments efficiently
- Verifying insurance details and collecting co-pays accurately
- Maintaining organized electronic health records (EHR) and patient files
- Handling confidential information with strict HIPAA compliance
- Coordinating with clinical teams to ensure seamless patient flow
- Managing incoming calls and directing inquiries appropriately
Qualifications
- High school diploma or equivalent (Associate's degree preferred)
- 1+ years of medical office or customer service experience
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong multitasking abilities in fast-paced environments
- Exceptional communication and interpersonal skills
- Attention to detail with data entry accuracy
- Bilingual (English/Spanish) required