Job Description
Join our award-winning healthcare team in Los Angeles as a Medical Receptionist and start making an impact tomorrow! CityMed Health Partners is seeking a compassionate and organized professional to be the first point of contact for our diverse patient community. This role offers competitive pay, comprehensive benefits, and a supportive work environment where your administrative skills directly enhance patient care.
As a vital member of our front desk team, you'll manage patient scheduling, verify insurance details, maintain accurate medical records, and ensure a welcoming atmosphere. Our modern facility in West Hollywood provides state-of-the-art resources and a collaborative culture focused on professional growth.
Responsibilities
- Manage patient check-in/out processes efficiently while maintaining HIPAA compliance
- Schedule and confirm appointments using our advanced EHR system
- Verify insurance coverage and update patient information databases
- Handle incoming calls and triage patient inquiries to appropriate departments
- Prepare and maintain accurate medical records and administrative documents
- Coordinate with clinical staff to ensure seamless patient flow
- Process payments and handle billing inquiries with professionalism
Qualifications
- Minimum 1 year experience in medical office administration or front desk role
- Proficiency with EHR systems (Epic, Athena, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication skills with multilingual abilities a plus
- Ability to multitask in a fast-paced healthcare environment
- High school diploma or equivalent; certification preferred
- Valid CPR certification or willingness to obtain