Job Description
Join our award-winning healthcare team in Mesa and start your career tomorrow! Sunrise Medical Group is seeking a compassionate Medical Receptionist to be the first point of contact for our patients. Enjoy a modern work environment with competitive pay, comprehensive benefits, and opportunities for growth in the thriving Mesa healthcare sector.
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule and confirm appointments using our advanced EHR system
- Verify insurance eligibility and collect patient information
- Handle phone inquiries and direct calls to appropriate departments
- Maintain accurate medical records and confidential documentation
- Assist with medical billing procedures and coding
- Coordinate with clinical teams to optimize patient flow
Qualifications
- High school diploma or equivalent required; certification preferred
- 1+ years medical front desk or healthcare administration experience
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and HIPAA compliance
- Exceptional communication and multitasking abilities
- Customer-focused with conflict resolution skills
- Ability to work flexible shifts including weekends
- Basic proficiency in Microsoft Office Suite