Job Description
Join our award-winning medical team in Stockton, CA as a Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients. Enjoy competitive pay, comprehensive benefits, and a supportive work environment. If you're passionate about healthcare excellence and thrive in a dynamic setting, apply today!
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Schedule appointments and maintain accurate electronic health records (EHR)
- Verify insurance information and handle billing inquiries
- Coordinate with medical staff to ensure seamless patient flow
- Maintain clean and organized reception area
- Answer multi-line phone system and triage calls appropriately
- Process medical forms and ensure HIPAA compliance
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of medical reception or front desk experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Strong customer service and conflict resolution skills
- Knowledge of medical terminology and insurance protocols
- Ability to multitask in a fast-paced clinical environment
- Basic computer literacy and data entry accuracy