Job Description
Join our award-winning healthcare team as a Medical Receptionist at Harbor View Medical Center! We're seeking a compassionate professional to serve as the first point of contact for our patients in Tampa. This role combines administrative excellence with patient-centered care in a state-of-the-art facility. Enjoy competitive compensation, comprehensive benefits, and opportunities for growth within our renowned healthcare network. Apply today to become part of our mission to deliver exceptional patient experiences.
Responsibilities
- Manage patient intake, registration, and check-out processes with exceptional efficiency
- Coordinate appointment scheduling while optimizing provider calendars
- Handle patient inquiries via phone, email, and in-person with professionalism
- Maintain accurate electronic health records (EHR) and patient confidentiality
- Process insurance verifications and manage billing documentation
- Assist with medical office equipment and supply inventory management
- Collaborate with clinical staff to ensure seamless patient flow
Qualifications
- High school diploma or equivalent; Associate's degree preferred
- Minimum 2 years medical front desk/reception experience
- Proficiency in EHR systems (Epic, Athenahealth, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced healthcare environment
- Basic understanding of HIPAA compliance and patient privacy
- Proficient with Microsoft Office Suite