Job Description
Join Tampa's most respected healthcare practice as our Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. At Tampa Bay Medical Group, we pride ourselves on patient-centered care and a supportive work environment. Enjoy competitive pay, comprehensive benefits, and career growth opportunities in a state-of-the-art facility. If you're passionate about healthcare excellence and thrive in fast-paced settings, apply today to become part of our award-winning team!
Responsibilities
- Manage patient check-in/out procedures with efficiency and warmth
- Schedule and confirm appointments using advanced EHR systems
- Handle insurance verification and billing inquiries
- Maintain accurate patient records and confidential documentation
- Coordinate multi-specialty referrals and lab orders
- Troubleshoot patient concerns and escalate complex issues
- Assist with medical supply inventory management
Qualifications
- Minimum 2 years medical front desk experience
- Proficiency in EHR systems (Epic, Athenahealth preferred)
- Exceptional communication and conflict resolution skills
- Strong knowledge of medical terminology and insurance protocols
- Ability to multitask in high-volume environments
- High school diploma or equivalent (AA degree preferred)
- Basic knowledge of HIPAA compliance regulations