Job Description
Join Tucson's premier healthcare team as a Medical Receptionist at Desert Sage Medical Center! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. This rewarding role offers competitive pay, comprehensive benefits, and opportunities for career growth in a supportive environment.
As a key member of our administrative team, you'll ensure seamless patient experiences while maintaining HIPAA compliance and clinic efficiency. If you're organized, detail-oriented, and passionate about healthcare, we want to meet you!
Responsibilities
- Manage patient check-in/check-out processes with accuracy and efficiency
- Schedule appointments and coordinate referrals across multiple departments
- Verify insurance coverage and update patient demographic information
- Handle incoming calls and triage patient inquiries professionally
- Maintain electronic health records (EHR) systems with precision
- Process payments and manage billing documentation
- Collaborate with clinical staff to optimize patient flow
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years experience in medical reception or healthcare administration
- Proficiency in EHR systems (Epic/Meditech knowledge a plus)
- Exceptional communication and multitasking abilities
- Strong understanding of HIPAA compliance protocols
- Basic knowledge of medical terminology and insurance billing
- Ability to remain calm under pressure in fast-paced settings