Job Description
We are urgently hiring a dedicated Medical Receptionist to join the MedFirst Wellness Center team in Wichita, KS. If you are passionate about patient care and possess excellent organizational skills, we want to hear from you! This is a fantastic opportunity to grow your career in a supportive and dynamic healthcare environment.
As the first point of contact for our patients, you will play a crucial role in ensuring a welcoming and efficient experience for everyone who walks through our doors.
Responsibilities
- Greet and Welcome Patients: Provide a warm and professional greeting to patients as they arrive, checking them in efficiently.
- Manage Scheduling: Handle phone calls and schedule patient appointments, ensuring accurate documentation in our EMR system.
- Insurance Verification: Verify patient insurance coverage and process necessary paperwork prior to appointments.
- Front Desk Operations: Answer incoming calls, route messages, and manage the reception area to maintain a clean and organized environment.
- Financial Processing: Collect copayments and process payments accurately using our Point of Sale (POS) system.
- Record Management: Maintain and update patient records, ensuring all information is confidential and compliant with HIPAA regulations.
Qualifications
- High School Diploma: or equivalent required; Medical Office Assistant certification is a plus.
- Previous Experience: Minimum of 1-2 years of experience in a medical front desk or administrative role.
- Medical Knowledge: Familiarity with medical terminology, basic anatomy, and healthcare workflows.
- Technical Skills: Proficiency in Microsoft Office Suite and Electronic Medical Records (EMR) systems (e.g., AthenaHealth, Epic).
- Communication: Excellent verbal and written communication skills with a friendly and professional demeanor.
- Compliance: Strong understanding of HIPAA privacy laws and patient confidentiality protocols.