Job Description
Are you a compassionate and organized professional looking for a rewarding career in healthcare? Austin Health Partners is currently seeking a dedicated Medical Receptionist to join our growing team in Austin, TX. We pride ourselves on providing exceptional patient care and offer a weekly pay structure that allows you to plan your finances with ease.
In this role, you will be the first point of contact for our patients, ensuring a welcoming and efficient experience. We value integrity, professionalism, and a positive attitude. If you are ready to advance your career in a supportive environment, we want to hear from you.
Responsibilities
- Greet patients warmly and check them in upon arrival, ensuring all necessary paperwork is completed accurately.
- Manage the front desk operations, including answering multi-line phones, routing calls, and managing email inquiries.
- Schedule patient appointments using the electronic health record (EHR) system, ensuring optimal provider utilization.
- Verify patient insurance information and explain benefits to patients prior to their visit.
- Process payments and handle financial transactions securely at the front desk.
- Maintain and update patient records in compliance with HIPAA regulations.
- Coordinate with medical staff to ensure a smooth flow of operations throughout the day.
Qualifications
- High School Diploma or GED required; additional medical office experience is a plus.
- Previous experience as a Medical Receptionist or Front Desk Administrator is preferred.
- Proficiency in Microsoft Office Suite and Electronic Health Records (EHR) systems.
- Strong interpersonal and communication skills with a focus on patient service.
- Ability to multitask efficiently in a fast-paced environment.
- Basic knowledge of medical terminology and insurance processes.
- Bilingual (English/Spanish) is highly desirable for our Austin location.