Job Description
Join our patient-centered team at HealthCare Plus Lubbock as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to be the first point of contact for our diverse patient population. Enjoy work-life balance with customizable shifts while supporting our mission to deliver exceptional healthcare services. Competitive compensation and comprehensive training provided.
Responsibilities
- Manage patient check-in/out processes and appointment scheduling
- Handle phone calls with professionalism and empathy
- Verify insurance information and collect co-payments
- Maintain accurate patient records in EHR systems
- Coordinate with clinical staff for smooth patient flow
- Assist with administrative tasks like filing and correspondence
Qualifications
- High school diploma or equivalent required
- 1+ years medical office or customer service experience
- Proficiency in EHR/EMR systems (e.g., Epic, Athena)
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Flexibility to work varying shifts including evenings/weekends