Job Description
Join our patient-first team at Sunrise Medical Center, where flexibility meets excellence in healthcare administration. We're seeking a compassionate Medical Receptionist to be the welcoming face of our practice in El Paso. Enjoy a schedule tailored to your life while making meaningful connections with patients and supporting our healthcare providers. This role offers competitive pay, comprehensive training, and a supportive environment where your growth is prioritized.
Why You'll Love Working With Us: Modern facilities, collaborative culture, and opportunities for career advancement within our growing network. We celebrate work-life balance and offer flexible scheduling options to accommodate your needs.
Responsibilities
- Greet patients warmly, check them in efficiently, and manage appointment scheduling with precision
- Maintain accurate electronic health records (EHR) and ensure compliance with HIPAA regulations
- Handle insurance verification, billing inquiries, and payment processing
- Coordinate with clinical staff to optimize patient flow and minimize wait times
- Manage multi-line phone system and direct calls to appropriate departments
- Prepare patient charts, manage correspondence, and assist with administrative tasks
- Support facility cleanliness and inventory management of reception area supplies
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or healthcare administration
- Proficiency in EHR systems (e.g., Epic, Athenahealth) and MS Office Suite
- Exceptional communication skills and empathy in patient interactions
- Strong organizational abilities with attention to detail
- Ability to multitask effectively in a fast-paced environment
- Flexibility to work varied shifts including evenings/weekends as needed
- Bilingual English/Spanish proficiency highly desirable