Job Description
Join Cincinnati Wellness Center as a Medical Receptionist and enjoy the perfect work-life balance with our flexible hour options! We're seeking a compassionate professional to be the first point of contact for our diverse patient base. In this role, you'll manage front desk operations, ensure smooth patient flow, and support our healthcare team in a dynamic environment. Our competitive benefits package includes paid time off, health insurance, and professional development opportunities. Apply today to become part of a team that values flexibility and patient-centered care!
Responsibilities
- Manage patient check-in/check-out processes efficiently
- Answer and route incoming calls professionally
- Schedule appointments using EMR systems (Epic experience preferred)
- Verify insurance coverage and collect co-pays
- Maintain accurate patient records and files
- Coordinate with medical staff for urgent patient needs
- Prepare and distribute daily reports
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years medical reception or customer service experience
- Proficiency with EMR/medical software
- Strong communication and interpersonal skills
- Ability to multitask in fast-paced environments
- Basic knowledge of medical terminology
- Flexibility to work evenings/weekends as needed