Job Description
Join our patient-centered team at Lubbock Health Partners as a Medical Receptionist with flexible scheduling options! We're seeking a compassionate professional to be the first point of contact for our patients, delivering exceptional service while supporting our healthcare providers. Enjoy a modern work environment with competitive pay, comprehensive benefits, and the freedom to balance work and life through our flexible hour program. If you thrive in dynamic healthcare settings and value work-life integration, apply today to become part of Lubbock's premier medical practice.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Schedule appointments while accommodating patient and provider availability
- Handle insurance verification and billing inquiries with precision
- Maintain accurate patient records and confidential documentation
- Coordinate with clinical teams to ensure seamless patient flow
- Assist with administrative tasks including phone triage and message routing
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or front desk role
- Proficiency in EHR systems (Epic, NextGen, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Flexibility to work varied shifts (early morning, evening, or weekend options)
- Detail-oriented with problem-solving skills