Job Description
Join Pittsburgh Healthcare Partners as a Medical Receptionist and receive a $2,500 sign-on bonus! We're seeking a compassionate professional to be the first point of contact for our patients in a state-of-the-art medical facility. This role offers competitive pay, comprehensive benefits, and career growth opportunities in one of Pittsburgh's leading healthcare networks.
As a key member of our administrative team, you'll ensure seamless patient experiences while supporting clinical operations. Our modern clinic environment values work-life balance and professional development through ongoing training programs.
Responsibilities
- Manage patient check-in/out processes efficiently using EHR systems
- Schedule appointments and coordinate with multiple specialty departments
- Verify insurance eligibility and collect co-payments accurately
- Handle phone inquiries and triage urgent patient communications
- Maintain HIPAA compliance for all patient records and communications
- Assist with medical billing documentation and insurance claim processing
- Coordinate patient flow between waiting rooms and examination rooms
Qualifications
- Minimum 1 year medical office or customer service experience
- Proficiency with EHR systems (Epic or Cerner preferred)
- Strong knowledge of medical terminology and insurance verification
- Exceptional interpersonal skills with ability to de-escalate situations
- High school diploma or equivalent; certification in medical assisting a plus
- Ability to multitask in fast-paced clinical environment
- Basic computer proficiency with MS Office Suite