Job Description
Join our award-winning healthcare team at Durham Health Partners as a Part-Time Medical Receptionist! We're seeking a compassionate professional to be the first point of contact for our patients in this vital role. Enjoy a flexible schedule (20-30 hours/week), competitive pay, and opportunities for career growth in a supportive environment.
What We Offer:
• Comprehensive training on advanced EHR systems
• Health/dental/vision benefits for part-time employees
• Paid time off and retirement plan options
• Professional development stipends
• Collaborative team culture focused on patient care excellence
Responsibilities
- Manage patient check-in/check-out processes with efficiency and empathy
- Coordinate appointment scheduling across multiple specialties
- Verify insurance details and maintain accurate patient records
- Handle multi-line phone system and triage urgent calls appropriately
- Process payments, manage billing inquiries, and handle insurance claims
- Maintain a clean, organized reception area and waiting space
- Assist with administrative tasks including filing, scanning, and data entry
- Support clinical staff with patient flow coordination
Qualifications
- High school diploma or equivalent required; associate degree preferred
- 1+ years of medical office or healthcare reception experience
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- Detail-oriented with high accuracy in data management
- Professional demeanor with excellent conflict resolution skills
- Flexibility to work occasional evenings or weekends as needed