Job Description
Join our dynamic healthcare team as a Part-Time Medical Receptionist at HealthFirst Medical Center! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our clinical operations. This role is perfect for detail-oriented individuals who thrive in fast-paced environments and want to make a meaningful impact in Baton Rouge's healthcare community.
Responsibilities
- Manage patient intake processes including check-in/out, appointment scheduling, and insurance verification
- Maintain accurate electronic health records (EHR) and confidential patient documentation
- Coordinate multi-specialty appointments and communicate effectively with clinical staff
- Handle financial transactions including co-payments and billing inquiries
- Ensure clean, organized reception area with HIPAA-compliant signage
- Respond to patient inquiries via phone, email, and in-person with empathy and professionalism
- Assist with medical inventory management and supply ordering
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years of experience in medical reception or healthcare administration
- Proficiency with EHR systems (Epic, NextGen, or similar)
- Strong knowledge of HIPAA compliance and medical terminology
- Exceptional multitasking abilities with attention to detail
- Excellent communication skills and conflict resolution abilities
- Basic knowledge of insurance verification processes
- Availability to work flexible shifts including evenings/weekends