Job Description
Join our patient-centered team at Portland Health Partners as a Part-Time Medical Receptionist! We're seeking a compassionate professional to deliver exceptional front-desexperiences in our modern downtown practice. Enjoy a flexible schedule (20-25 hrs/week) while supporting our mission to provide accessible, high-quality healthcare to Portland's diverse communities. This role offers growth opportunities in a supportive environment with competitive benefits including health insurance and retirement plans.
Responsibilities
- Manage patient intake, check-in/check-out procedures, and appointment scheduling
- Handle phone communications with professionalism and triage urgent calls
- Verify insurance information and process patient payments
- Maintain accurate electronic health records (EHR) using NextGen system
- Coordinate with clinical staff for seamless patient flow
- Prepare and maintain front-desexceptional patient experience
- Assist with administrative tasks including filing and data entry
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 1+ years experience in medical reception or healthcare administration
- Proficiency with EHR systems (e.g., Epic, NextGen) and MS Office Suite
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to multitask in fast-paced environment
- Detail-oriented with strong organizational abilities