Job Description
Join our award-winning healthcare team as a Remote-Friendly Medical Receptionist in vibrant San Antonio! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our mission of accessible care. Enjoy hybrid work arrangements with 3 remote days weekly, competitive benefits, and career growth opportunities in one of Texas' fastest-growing medical networks.
Responsibilities
- Manage patient intake via phone, email, and virtual platforms with HIPAA-compliant protocols
- Schedule appointments efficiently across 5+ specialty departments using Epic EMR
- Process insurance verifications and billing documentation with 98% accuracy
- Coordinate telehealth visits and remote patient onboarding procedures
- Maintain electronic health records with strict confidentiality standards
- Train on-site staff on remote patient communication best practices
Qualifications
- Minimum 2 years medical front-desk experience with EMR proficiency
- Remote work certification or documented telehealth training preferred
- Exceptional multitasking abilities in fast-paced clinical environments
- Bilingual (English/Spanish) fluency required for diverse patient population
- Knowledge of HIPAA compliance and medical terminology
- Associate's degree in healthcare administration or related field