Job Description
Join Carolina Medical Group as a Remote Friendly Medical Receptionist and become the first point of contact for our patients! We're seeking a compassionate professional to deliver exceptional patient experiences while supporting our healthcare team. This hybrid role offers flexibility with remote options for administrative tasks while requiring on-site presence during peak hours. If you excel in multitasking, possess strong communication skills, and thrive in a dynamic healthcare environment, we want you on our team!
Responsibilities
- Manage patient intake, scheduling, and registration via phone and digital platforms
- Verify insurance eligibility and maintain accurate patient records in EHR systems
- Coordinate with clinical staff to ensure seamless patient flow and appointment efficiency
- Handle confidential patient information with HIPAA compliance protocols
- Process billing inquiries and assist with insurance documentation
- Support telehealth initiatives by managing virtual appointment logistics
Qualifications
- High school diploma or equivalent; medical office certification preferred
- 2+ years of medical reception or healthcare administrative experience
- Proficiency in EHR systems (e.g., Epic, Cerner) and Microsoft Office Suite
- Exceptional verbal communication and conflict resolution skills
- Ability to multitask in a fast-paced environment while maintaining attention to detail
- Strong organizational skills with ability to prioritize tasks independently