Job Description
Join our award-winning healthcare team as a Remote-Friendly Medical Receptionist at Coastal Health Solutions. This hybrid role blends in-office flexibility with remote work options, allowing you to deliver exceptional patient experiences while enjoying a balanced lifestyle. We're seeking a compassionate professional to be the first point of contact for our patients in Corpus Christi, handling everything from appointment scheduling to insurance verification with precision and care.
Why Join Us?
- Competitive salary with comprehensive benefits package
- Hybrid work model (3 remote days/week)
- Modern EHR system and streamlined workflows
- Opportunities for career advancement in healthcare
- Supportive team environment with ongoing training
Responsibilities
- Schedule and confirm patient appointments via phone and digital platforms
- Verify insurance coverage and maintain accurate patient records
- Coordinate with clinical teams for seamless patient flow
- Handle billing inquiries and process payments
- Manage telehealth appointments for remote patients
- Prepare correspondence and maintain HIPAA-compliant documentation
- Train on new medical software and administrative procedures
Qualifications
- Minimum 2 years medical reception experience
- Proficiency with EHR systems (Epic/Meditech preferred)
- Exceptional verbal/written communication skills
- Strong multitasking and time management abilities
- Knowledge of medical terminology and insurance protocols
- High-speed internet access for remote work
- Professional demeanor with customer service focus
- Ability to pass background check and drug screening