Job Description
Join our award-winning healthcare team as a Remote Friendly Medical Receptionist and become the first point of contact for patients seeking exceptional care in Nashville. We're revolutionizing healthcare administration by blending in-person service with remote flexibility, allowing you to work from home while maintaining a vital connection to our practice. Enjoy competitive pay, comprehensive benefits, and a supportive environment where your administrative skills directly impact patient experiences.
At Nashville Health Partners, we believe in empowering our staff with cutting-edge technology and professional growth opportunities. As part of our dynamic team, you'll contribute to a culture of excellence while enjoying the flexibility of remote work. If you're passionate about healthcare administration and seeking a career that values your expertise, apply today!
Responsibilities
- Manage patient scheduling, registration, and check-in processes via telehealth and in-person systems
- Verify insurance coverage and maintain accurate patient records in EMR software
- Handle incoming calls, emails, and patient inquiries with exceptional communication skills
- Coordinate with healthcare providers and insurance companies to ensure seamless patient care
- Process billing payments and maintain financial transaction records
- Assist with patient onboarding and provide administrative support for telehealth visits
- Collaborate with team members to optimize clinic operations and patient flow
Qualifications
- High school diploma or equivalent; associate's degree preferred
- 2+ years of medical reception or healthcare administration experience
- Proficiency in EMR systems (Epic, NextGen, or similar) and Microsoft Office Suite
- Strong knowledge of medical terminology and insurance verification processes
- Excellent communication, multitasking, and problem-solving abilities
- Reliable home office setup with high-speed internet and quiet workspace
- Ability to maintain HIPAA compliance in remote work environment
- Positive attitude and commitment to exceptional patient service