Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist and deliver exceptional patient experiences from the comfort of your home! At MediCare Plus Clinic, we're revolutionizing healthcare delivery through innovative telehealth solutions, and we need a compassionate professional to serve as the first point of contact for our San Antonio patients. This fully remote role offers the flexibility to work from anywhere while making a meaningful impact in our community.
We provide comprehensive training, state-of-the-art virtual tools, and a supportive environment where your contributions directly enhance patient care. If you're organized, tech-savvy, and passionate about healthcare administration, this opportunity is your chance to thrive in a modern medical setting.
Responsibilities
- Manage virtual patient intake and registration through our HIPAA-compliant telehealth platform
- Schedule appointments, coordinate referrals, and maintain accurate electronic health records (EHR)
- Handle patient inquiries via phone, email, and secure messaging with exceptional professionalism
- Process insurance verifications and assist with billing documentation
- Coordinate with clinical teams to ensure seamless patient care transitions
- Maintain strict confidentiality and compliance with healthcare regulations
- Generate daily reports and manage appointment calendars using specialized software
Qualifications
- Minimum 2 years of medical reception or healthcare administrative experience
- Proficiency with EHR systems (Epic, Cerner, or similar) and telehealth platforms
- Strong knowledge of medical terminology and insurance procedures
- Exceptional communication skills with ability to multitask in fast-paced environments
- High-speed internet connection and quiet home office setup
- Certification in Medical Administrative Assistance (CMAA) preferred
- Experience with scheduling software (Zocdoc, SimplePractice, etc.)
- Ability to pass background check and drug screening