Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist and become the first point of contact for patients seeking exceptional care. We're seeking a compassionate professional to deliver outstanding virtual front-desk services while supporting our Mesa-based practice. Enjoy the flexibility of remote work with full benefits and career growth opportunities in a thriving healthcare community.
Responsibilities
- Manage patient scheduling via EHR systems with 95% accuracy
- Handle virtual check-ins and insurance verification
- Coordinate telehealth appointments and digital record management
- Resolve patient inquiries with empathy and professionalism
- Maintain HIPAA-compliant communication channels
- Collaborate with clinical teams for seamless care coordination
- Process billing documentation and coding requirements
Qualifications
- 2+ years medical reception experience with EHR proficiency
- Remote work capability with dedicated home office setup
- Certified Medical Administrative Assistant (CMAA) preferred
- Expertise in insurance verification and billing processes
- Exceptional communication and multitasking abilities
- Strong attention to detail in documentation
- Ability to work independently with minimal supervision