Job Description
Join VitalCare Health Services as a Remote Medical Receptionist and become the first point of contact for our patients. We're seeking a compassionate professional to deliver exceptional virtual administrative support in a fast-paced healthcare environment. Enjoy the flexibility of remote work while making a meaningful impact on patient care coordination.
What We Offer:
- 100% remote work with flexible hours
- Comprehensive health benefits package
- 401(k) with company match
- Professional development stipend
- Collaborative team culture
Responsibilities
- Manage virtual patient intake via phone, email, and patient portals
- Schedule appointments and coordinate with medical providers
- Verify insurance eligibility and maintain accurate patient records
- Process electronic health records (EHR) documentation
- Assist patients with billing inquiries and payment processing
- Coordinate telehealth visits and virtual consultations
- Maintain HIPAA compliance for all patient communications
Qualifications
- Minimum 2 years medical receptionist or administrative healthcare experience
- Proficiency with EHR systems (Epic or Cerner preferred)
- Exceptional phone etiquette and customer service skills
- Strong knowledge of medical terminology and insurance protocols
- Ability to work independently with minimal supervision
- High-speed home internet and dedicated workspace
- Certified Medical Administrative Assistant (CMAA) or equivalent preferred