Job Description
Join HealthCare Plus Detroit as a Remote Medical Receptionist and become the first point of contact for our patients! We're seeking a compassionate professional to deliver exceptional virtual support in a dynamic healthcare environment. Enjoy the flexibility of remote work while making a meaningful impact on patient care coordination.
What We Offer: Competitive benefits, flexible scheduling, ongoing training, and a supportive team culture. Help us redefine patient access while advancing your administrative career in healthcare.
Responsibilities
- Manage patient scheduling, insurance verification, and electronic health records (EHR) remotely
- Handle inbound/outbound calls with professionalism and empathy
- Process virtual registrations and maintain accurate patient documentation
- Coordinate telehealth appointments and assist with virtual check-ins
- Collaborate with clinical teams to ensure seamless patient flow
- Resolve billing inquiries and process insurance claims electronically
Qualifications
- Minimum 2 years medical receptionist or healthcare admin experience
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Exceptional communication and multitasking abilities
- Strong attention to detail and HIPAA compliance knowledge
- High-speed internet and quiet home office setup
- Ability to work independently with minimal supervision
- Medical terminology certification preferred