Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist in Jacksonville, FL! We're seeking a compassionate professional to deliver exceptional patient experiences while working fully remotely. Enjoy flexible hours, comprehensive benefits, and the opportunity to make a real impact in our patients' lives.
Why Join Us?
- 100% remote work arrangement
- Competitive hourly pay + performance bonuses
- Health, dental, and vision insurance
- Paid time off and holiday pay
- Professional development stipend
Responsibilities
- Manage patient scheduling and appointment coordination via HIPAA-compliant software
- Handle patient intake, registration, and insurance verification processes
- Assist with telehealth appointment logistics and virtual check-ins
- Respond to patient inquiries via phone, email, and secure messaging portals
- Maintain accurate electronic health records (EHR) and documentation
- Coordinate with clinical staff to ensure seamless patient care workflows
- Process billing codes and assist with insurance claim submissions
Qualifications
- Minimum 2 years of medical reception or healthcare administrative experience
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and interpersonal skills
- Ability to work independently in a remote environment
- High-speed internet and quiet home office setup
- Florida medical office certification preferred
- Bilingual (English/Spanish) a plus