Job Description
Join our innovative healthcare team as a Remote Medical Receptionist and become the vital first point of contact for patients across Jacksonville. This fully remote position offers the flexibility to work from home while providing exceptional administrative support to our medical practice. We're seeking a compassionate professional who excels in virtual patient engagement and thrives in a digital healthcare environment.
Why Join Us?
- 100% remote work arrangement
- Comprehensive benefits package
- Career growth opportunities in healthcare administration
- Modern digital tools and training
Responsibilities
- Manage patient scheduling and virtual check-ins via our secure telehealth platform
- Handle insurance verification and billing inquiries remotely
- Maintain accurate electronic health records (EHR) documentation
- Coordinate with healthcare providers to ensure seamless patient care
- Respond to patient emails and phone calls with empathy and professionalism
- Process virtual prescription refill requests
- Assist with telehealth appointment setup and troubleshooting
Qualifications
- Minimum 2 years of medical reception or healthcare administrative experience
- Proficiency with EHR systems (Epic, Cerner, or similar)
- Exceptional verbal and written communication skills
- Ability to work independently with minimal supervision
- Strong attention to detail in documentation and scheduling
- Basic knowledge of HIPAA compliance and patient privacy
- Reliable high-speed internet and dedicated home workspace