Job Description
Join Louisville Health Partners as a Remote Medical Receptionist and become the first point of contact for our patients! We're seeking a compassionate professional to deliver exceptional virtual support while working fully remotely. Enjoy competitive pay, comprehensive benefits, and a flexible schedule in a thriving healthcare environment. If you're organized, tech-savvy, and passionate about patient care, apply today to join our award-winning team!
Responsibilities
- Manage virtual patient intake via phone, email, and secure messaging
- Schedule and confirm appointments using Epic EMR system
- Verify insurance coverage and collect patient information
- Coordinate telehealth appointments and virtual check-ins
- Maintain accurate patient records and confidentiality protocols
- Assist with billing inquiries and payment processing
- Collaborate with clinical teams for seamless patient care
Qualifications
- Minimum 2 years medical reception experience required
- Proficiency with EMR systems (Epic preferred)
- Exceptional communication and customer service skills
- Strong attention to detail and organizational abilities
- Knowledge of HIPAA compliance and medical terminology
- Ability to work independently in remote setting
- High-speed internet and quiet home office environment
- Flexibility to work occasional evenings/weekends as needed