Job Description
Join Mesa Health Partners as a Remote Medical Receptionist and become the first point of contact for our patients! Enjoy the flexibility of working from home while delivering exceptional healthcare support. We offer competitive compensation, comprehensive benefits, and a collaborative team environment. If you're passionate about patient care and thrive in remote settings, apply today to join our award-winning medical practice.
Responsibilities
- Manage patient scheduling, insurance verification, and electronic health records (EHR) via our secure telehealth platform
- Handle inbound/outbound calls with professionalism, ensuring accurate documentation
- Coordinate telemedicine appointments and virtual check-ins for patients across Arizona
- Process billing inquiries and resolve insurance eligibility issues remotely
- Maintain HIPAA compliance in all digital communications and data handling
- Collaborate with clinical teams to optimize patient flow and experience
Qualifications
- Minimum 2 years of medical reception or healthcare administrative experience
- Proficiency with EHR systems (Epic, Cerner, or NextGen preferred)
- Strong telecommuting capabilities with reliable high-speed internet
- Exceptional communication skills and customer service focus
- Knowledge of HIPAA regulations and medical terminology
- Ability to multitask in a fast-paced virtual environment
- Arizona medical administrative certification (CMA/RMA) a plus