Job Description
Join our dynamic healthcare team as a Remote Medical Receptionist in Buffalo, NY! We're seeking a professional to provide exceptional patient support while working fully remotely. Enjoy flexible scheduling, competitive benefits, and the opportunity to make a meaningful impact in patient care. Perfect for tech-savvy individuals with strong communication skills.
Why Join Us?
- 100% remote work arrangement
- Comprehensive health/dental/vision insurance
- 401(k) with company match
- Paid time off and holidays
- Continuing education stipends
Responsibilities
- Manage patient scheduling and virtual check-ins via HIPAA-compliant systems
- Handle insurance verification and billing inquiries
- Maintain accurate electronic health records (EHR) documentation
- Coordinate telehealth appointments and patient communications
- Assist with medical office administrative tasks
- Provide exceptional customer service to patients via phone/email
- Collaborate with healthcare providers to ensure seamless patient flow
Qualifications
- Minimum 2 years medical reception experience
- Proficiency with EHR systems (Epic or Cerner preferred)
- Strong knowledge of medical terminology and billing procedures
- Excellent written and verbal communication skills
- Ability to work independently in a remote environment
- High-speed internet and quiet home office space
- New York State medical office certification (preferred)