Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist and become the first point of contact for Nashville's premier medical practice. We're seeking a compassionate professional to deliver exceptional patient experiences while working fully remotely. Enjoy competitive pay, comprehensive benefits, and the flexibility to excel from home.
Why Join Us?
- 100% remote work environment
- Health/dental/vision insurance
- 401(k) with company match
- Continuing education stipend
- Modern EHR technology
Responsibilities
- Schedule appointments and manage patient calendars via HIPAA-compliant systems
- Verify insurance coverage and collect patient information accurately
- Handle patient inquiries via phone, email, and secure messaging portals
- Process registration forms and maintain electronic health records
- Coordinate with clinical staff to ensure seamless patient flow
- Manage billing inquiries and payment processing
- Maintain strict confidentiality of patient data (HIPAA compliance)
Qualifications
- Minimum 2 years medical reception experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Exceptional communication and multitasking abilities
- Strong attention to detail and organizational skills
- High-speed internet and dedicated home office setup
- Tennessee medical office certification preferred
- Ability to work independently with minimal supervision
- Basic knowledge of medical terminology