Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist in San Antonio, TX! We're seeking a compassionate professional to deliver exceptional patient experiences while working fully remote. Enjoy the flexibility of telecommuting while making a real impact in our community's healthcare landscape.
Why You'll Love Working With Us: Competitive compensation, comprehensive benefits package, and career advancement opportunities in one of Texas' fastest-growing medical networks. No commute required – work from anywhere in San Antonio!
Responsibilities
- Manage patient scheduling via telehealth platforms with 95% accuracy
- Handle confidential medical records and insurance verification remotely
- Provide exceptional virtual customer service to 50+ patients daily
- Coordinate with healthcare providers using HIPAA-compliant software
- Process electronic payments and billing inquiries
- Maintain digital appointment calendars and reminder systems
- Support telehealth patient onboarding and technical troubleshooting
Qualifications
- 3+ years medical reception experience with telehealth exposure
- Proficiency in Epic, eClinicalWorks, or similar EMR systems
- Strong typing skills (60+ WPM) and digital literacy
- Excellent verbal communication in English and Spanish
- High-speed internet connection and quiet home office setup
- Certified Medical Administrative Assistant (CMAA) preferred
- Ability to work flexible hours including occasional evenings
- Deep knowledge of HIPAA compliance protocols