Job Description
Join our award-winning healthcare team in the heart of Saint Paul! We're seeking a compassionate and detail-oriented Medical Receptionist to be the first point of contact for our patients. This direct-hire role offers competitive pay, comprehensive benefits, and a supportive environment where your skills make a real difference in patient care.
Responsibilities
- Manage patient check-in/out procedures with efficiency and empathy
- Schedule appointments and coordinate with multiple departments
- Verify insurance coverage and maintain accurate patient records
- Handle incoming calls and triage urgent medical inquiries
- Process medical forms and ensure HIPAA compliance
- Assist with basic clinical support tasks as needed
- Collaborate with healthcare providers to optimize patient flow
Qualifications
- Minimum 1 year experience in medical office administration
- Proficiency in EHR systems (Epic or NextGen preferred)
- Strong knowledge of medical terminology and insurance protocols
- Exceptional communication and multitasking abilities
- High school diploma or equivalent; CMA certification a plus
- Ability to work in a fast-paced environment with minimal supervision
- Valid CPR certification (or willingness to obtain)