Job Description
Join our award-winning healthcare team as a Remote Medical Receptionist and transform patient experiences from home! MediCare Solutions is seeking a compassionate tech-savvy professional to serve as the first point of contact for our St. Louis-based patients. Enjoy the flexibility of remote work while making a tangible impact in healthcare administration. We offer comprehensive training, competitive benefits, and a supportive virtual environment where your organizational skills shine.
Responsibilities
- Manage patient scheduling, registration, and insurance verification via our HIPAA-compliant telehealth platform
- Handle incoming calls, emails, and virtual check-ins with exceptional professionalism
- Process medical forms, maintain electronic health records, and ensure data accuracy
- Coordinate with clinical teams to support patient care workflows
- Resolve billing inquiries and process payments securely
- Uphold strict confidentiality standards and HIPAA compliance protocols
Qualifications
- Minimum 1 year medical office or healthcare administration experience
- Proficiency with EHR systems (e.g., Epic, Cerner) and scheduling software
- Exceptional communication skills with active listening abilities
- Strong organizational skills and attention to detail
- Ability to multitask in a fast-paced virtual environment
- High-speed internet and dedicated home office setup
- Missouri medical administrative certification preferred